Bijoux Confections

Home of colorful artisan jewelry (& assorted banter!)

Interview with Etsy co-founder Rob Kalin featured in the WSJ

Posted by BC On March - 29 - 2010Comments Off

Check out the interview with Etsy co-founder Rob Kalin in the Wall Street Journal.  Sounds like the improvements that he’s been talking about in the Etsy  forums are setting the company up to go public, although not until at least next year.

Q. What has been your toughest challenge?

A. Technical glitches. I wasn’t really aware of the issues with scalability early on. Of course, I’m keenly aware of them now. Figuring that stuff out is pretty painful sometimes. We’re going through that now with [creating a phone system for] customer support. It takes about 3 days to get a response [via email] and I want to get it down to 2 minutes, where you can just pick up a phone and call Etsy.

Q. That sounds like a tall order. How will you do that?

A. Better software and more people — more people being the key. We have 15 now [in customer support]; by the end of this year, we’ll probably have close to 30 people. In the third quarter, we’ll be offering our first official number that you can call — and we’ll try to pick up on the first ring.

Read the rest of the interview here:
Creating Etsy’s Handmade Marketplace – Wall Street Journal

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It’s really beautiful view!  A wider view is below

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Bijoux Confections is now on Facebook #facebook #etsy #artisan jewelry

Posted by BC On November - 1 - 2009Comments Off

I’ve finally ventured into the world of Facebook.  Here’s the link to my new page!  I’ll be adding updates soon….

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Here are Empire State Building views as it started changing into its Halloween costume at dusk, and metamorposed into full pumpkin regalia when it was dark….

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$$$ Fashion’s Night Out is coming back on 9/10/2010; Ya, it’s a long way off, but set your calendars!  - WWD

$$$ Are the rewards on your credit cards evaporating?  You might want to check this out:  My Bank Tracker

$$$ The sky has fallen on designer jeans prices – NY Times

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I never get tired of my skyline view.  Here’s a picture taken early on the evening of 10/28/09 of the Empire State Building lit up in blue and white, against a very cloudy sky.   Another picture, focusing on the ESB is below.
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I love watching Project Runway,  and especially like Tim Gunn on the show.   He was on Jimmy Fallon last night. Here are the 2 parts to the interview! (Part 2 after the jump):


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$$$   A lock of Elvis Presley’s hair went for a whopping $18,300 – NY Daily News

$$$  Happy Anniversary: The stock market crash in 1987 was 22 years ago today.   And it was also on a Monday (aka “Black Monday”).

$$$ Artfire: How an eBay Seller Created a Thriving Arts & Crafts Marketplace – AuctionBytes.com

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Some are calling it mean spirited.  Some are laughing hysterically.  And some, even those who sell on Etsy, are looking at it as good publicity, even if their items are featured.  The site is Regretsy.com, a snarky blog that calls out some of the over the top, odd or in the authors’ opinions just plain bad  items from the hand crafters who sell their wares on Etsy.   Got to admit, as an Etsy seller myself, there’s some wild stuff highlighted  over there and I laughed hysterically more than once.  If I hadn’t seen the site I wouldn’t have even known that those items were offered on Etsy.  Personally, I think that even Read the rest of this entry »

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